Our in-store teams are busy assisting our SBS shop customers and aren’t available to take calls. You can use our Try On or Buy service to reserve items that are in-stock or request that items are sent to your chosen store, often the next working day. Opening times and 3D tours are available here. You can return items at any of our stores for a refund, but exchanges may take a day or two if stock is not available.

Many of the frequently asked questions are answered here. It’s quick and easy and will often save you time.

During our retail hours we operate an experienced team that can answer telephone calls. During busy times, this service is in great demand and wait times can be several minutes. You can contact our team on 01205 360099.

In the first instance, please contact our international fulfillment partner via their help centre.